Calibre is available for adults aged 18 to 65 living in England, with a particular focus on 25 to 55-year-olds who are broadly well and are looking for a holistic, proactive and expert-led approach to their health.

It is not a substitute for your GP, and it is not suitable as a first point of contact for new or urgent health concerns. Furthermore, Calibre is not currently suitable if you:

• are under 18 or over 65.

• are not resident in the United Kingdom.

• are currently experiencing new, worsening, or urgent symptoms you have not yet discussed with a doctor, including mental health symptoms.

• are currently pregnant.

• have a health condition that is currently unstable or not well controlled.

If you are unsure whether the service is right for you, contact us at info@getcalibre.com before signing up, and we will be happy to advise.

If you don’t feel your health assessment has given you greater clarity about your health, let us know within 7 days after the health assessment call with your dedicated clinician, and we will refund you in full.

In general, if you are unhappy with any aspect of your membership, please reach out, and we will work with you to make it right. Founding members shape where Calibre goes.

Yes to both. If you need to pause or cancel your membership for any reason, just reach out to us via WhatsApp, and we'll sort it out.

After making your first payment, you will get access to the Calibre app, where you can create your account.

Shortly after, you'll receive a welcome message on WhatsApp from the Calibre team, which is your direct line for notifications, alerts, and support questions throughout your membership. Your dedicated clinician will also introduce themselves personally via WhatsApp.

From there, the app walks you through getting set up: booking your lab test at one of our partner clinics, choosing the 5-day window for your lifestyle tracking, and connecting your wearables.